Class that Quickly Train Your Staff and Work Force.

 

The essential communication skills training classes that will bring success in the workplace and at home.

• Intro:  Creating positive relations.

·       Session One: Course Overview

·       Session Two: Creating Positive Relationships

·       Session Three: Growing Our Self-Awareness

·       Do You Question Your Competence?

·       Developing Confidence

·       Session Four: Communication Basics

·       Session Five: Communication Barriers

·       Case Study: New Neighbors

·       Common Barriers

·       Applying the Answers

·       Being Mindful

·       Session Six: Asking Questions

·       Asking Good Questions

·       Probing

·       Pushing My Buttons

·       Session Seven: Listening Skills

·       Can You Hear Me?

·       How Do You Rate Your Listening Ability?

·       Active Listening Skills

·       What is Said and What is Heard

·       Communication Situations

·       Session Eight: Body Language

·       What Do Our Bodies Say?

·       Gestures

·       Session Nine: Communication Styles

·       Dichotomies in Theory

·       Dichotomies in Action

·       Session Ten: Creating a Positive Self-Image

·       Seven Things People Determine from Your Appearance

 

 

 

 

 

Voice Coach Training

·    Within you, Visceral

·    Open new draws within our self? – New opportunities

·    Developing Confidence

·    Finding your voice  or instrument  and how it works? Figure out how it works? No bad notes or characteristics.

·    Expression, More feeling, Practice in a mirror review. The power of practice?

·    How to size up the crow – how they carry themselves – Key to Easy Breathers, Slow Down.

·    King center of expression – Heart – Diaphram and how to calm yourself and slow down?

·    Deeper, Lower, Slower Voice. The diahram slow down breathing. Key to confidence! This is ow people view you subCONTOUSLYy – We breath our thought or song on the out breath. Breathing in gives excitement.

·    Confidence in speech is knowing when to shut your mouth!

·    Pre-Assignment Review

·    Self-Evaluation

·    Session Eleven: Frame of Reference

·    Session Twelve: Techniques for the Workplace

·    Prepare, Prepare, Prepare

·    Testing Our Theories

·    Delivering Your Message

·    Session Thirteen: Assertiveness

·    Self-Attitude

·    Case Study: A Negative Image

·    The Assertive Formula

·    Expressing Your No

·    Recommended Reading List

·    Post-Course Assessment

·    Pre- and Post-Assessment Answer Keys

·    Personal Action Plan

 

 

Communication Skills Course Objectives:

·    Understanding how communications work

·    Gaining active listening and responding skills

·    Seeing things from other points of view

·    Managing your assumption more effectively

·    Understanding your own strengths

·    How others may see you!

·    Think Fast, Talk Smart: Communication Techniques

·    Looking at body language

·    Increasing confidence

·    Difficult people or situations

·    Body Language secrets, How to Deal with Difficult People, Danger Phrases, Power Phrases, and more!

 ·    Filling up your communications tool kit

 

Master Class Outline

·    Build a foundation for success

·    Recall and use names

·    Build on memory skills & enhance relationships

·    Increase self-confidence Put stress in perspective

·    Enhance relationships & motivate others

·    Clearly present ideas

·    Energize communication

·    Disagree agreeably

·    Gain willing cooperation and influence others

·    Manage stress Develop more flexibility

·    Demonstrate leadership

·    Celebrate achievements & renew your vision